57 Job openings found

Job Title: Team Leader - Operations   Job Overview:   We are seeking an experienced and dedicated professional to join our team as a Team Leader for Call Center and Back Office Operations. The ideal candidate will have a strong background in managing both call center and back-office processes, ensuring operational efficiency, and leading ...

Job Title: ServiceNow Developer - ITOM Location: Pune Job Type: Full-time   We are currently seeking a highly skilled ServiceNow Developer with a minimum of 4 years of experience, specializing in IT Operations Management (ITOM), to join our talented team.   Responsibilities: ServiceNow Development: Design, develop, and implement solutions on the ServiceNow platform with a primary focus on ITOM ...

Job Title: Chief Operating Officer (COO) Reports to: Chief Executive Officer (CEO) Location: Magarpatta, Pune   Job Summary: We are seeking an exceptional leader to fill the role of Chief Operating Officer (COO) to oversee and drive the operational excellence of our Business Process Outsourcing (BPO) organization. The COO will be responsible for developing and ...

The role As Lead Security Operations Engineer, you will provide technical leadership for a growing team of Security Engineers in the management of vulnerabilities from identification through to resolution. You will work closely with IT Operations, Cyber Security and the wider IT teams including line of business teams to ensure vulnerabilities ...

Job Description: Position: 2 Experience: 5yrs as Team Lead-Operations Job Type: Permanent Job location: Pune (Magarpatta City). Shift: Day /Night Working Days: 5 days working (Mon- Fri) Notice: Immediate Joiners Work from office mandatory Job Description:  At least 5 years of working experience as team lead . Flexible working in different time shifts, work extended hours and holidays if required Client interaction experience ...

Job Title: Soft Skills Trainer - Call Center/Back Office Operations Job Overview: We are seeking a dynamic and experienced Soft Skills Trainer to join our team and play a key role in enhancing the communication and interpersonal skills of our customer support representatives and back-office personnel. The ideal candidate will have a ...

BASIC PURPOSE: Training Manager plays a pivotal role in an organization, responsible for designing, implementing, and overseeing training programs that enhance the skills and knowledge of employees while ensuring alignment with the company's goals and processes. Overall, the role of a Process & Corporate Training Manager requires a blend of ...

Description:   BASIC PURPOSE: We are seeking a versatile and experienced Technical Systems Analyst to join our team. This role will involve working on diverse projects encompassing infrastructure, security, solution implementations, and software development. The Technical Systems Analyst will collaborate closely with project managers to ensure the successful technical delivery of project artifacts ...

BASIC PURPOSE: We are seeking a versatile and experienced Technical Systems Analyst to join our team. This role will involve working on diverse projects encompassing infrastructure, security, solution implementations, and software development. The Technical Systems Analyst will collaborate closely with project managers to ensure the successful technical delivery of project artifacts ...

Job Description Position As a Technical Business Analyst for the Genesys CCaaS Platform team, you will be responsible for understanding business requirements, translating them into technical specifications, and collaborating with cross-functional teams to ensure the successful implementation and optimization of our CCaaS platform. You will act as a liaison between business stakeholders ...