1 Opening(s)
8.0 Year(s) To 10.0 Year(s)
Not Disclosed by Recruiter
BASIC PURPOSE:
The Assistant Manager, Training for BPS will oversee Process Trainers and VNA Leads, ensuring the delivery of training programs focused on process training, communication and soft skills development, and SOP compliance. This role drives process governance, operational efficiency, and continuous improvement, aligning training with business objectives.
The Assistant Manager will ...
2 Opening(s)
5.0 Year(s) To 8.0 Year(s)
Not Disclosed by Recruiter
Job Title: Soft Skills Trainer - Call Center/Back Office Operations
Job Overview:
We are seeking a dynamic and experienced Soft Skills Trainer to join our team and play a key role in enhancing the communication and interpersonal skills of our customer support representatives and back-office personnel. The ideal candidate will have a ...