Assistant Manager-PMO

BASIC PURPOSE:

We are seeking a versatile and experienced Assistant Manager PMO to join our team. This role will involve working on diverse projects encompassing infrastructure, security, solution implementations, and software development. The AM-PMO will collaborate closely with senior project managers to ensure the successful technical delivery of project artifacts and documentation. This hybrid role may also require acting as a scrum master based on project needs. Additionally, the Systems Analyst will independently manage smaller technical projects within our PMO project delivery framework, offering consulting services to assess and enhance IT systems to meet company objectives.

ESSENTIAL FUNCTIONS:   

• Technical Project Delivery: Assist project managers in the technical delivery of project artifacts, documentation, and milestones across various projects including infrastructure, security, solution implementations, and software development.
• Scrum Master Responsibilities: Act as a scrum master for projects as needed, facilitating agile ceremonies, ensuring adherence to agile methodologies, and fostering effective collaboration within project teams.
• Independent Project Management: Independently manage smaller technical projects within the PMO project delivery framework, from scoping and planning to execution and closure, ensuring alignment with project goals and timelines. Be able to handle multiple vendor developed projects.
• IT System Consultation: Assess the current state of IT systems through data collection, workflow analysis, and system monitoring. Provide data-driven advice and recommendations to refine or expand operations to meet company needs.
• Vulnerability Identification: Identify vulnerabilities, inefficiencies, or areas of improvement within IT systems and processes. Communicate findings to company leaders and collaborate on strategies to address them effectively.
• Team Training and Implementation Guidance: Train IT teams on new systems and procedures. Guide the implementation of recommended changes, ensuring successful adoption and alignment with business objectives.
• Technical Deployment Accountability: Be accountable for the technical deployment and integration of projects, ensuring they meet quality standards, deadlines, and budgetary constraints.
• Documentation and Reporting: Create and maintain project documentation, technical specifications, and process workflows. Generate regular reports on project status, milestones, and technical outcomes.
• Compliance and Security: Collaborate with security teams to ensure projects comply with security standards and best practices. Implement appropriate security controls and measures as required.
• Continuous Improvement: Continuously identify opportunities for process improvement and automation to optimize IT operations and enhance business performance.

POSITION SCOPE: 

·        Project Oversight: Responsible for overseeing all aspects of Scrum and Agile practices for multiple teams, ensuring projects align with organizational goals and deliverables are completed within established timelines.

·        Team Leadership: Provide guidance and leadership to Scrum teams, fostering an environment that encourages productivity, innovation, and continuous improvement. Act as a coach and mentor to team members and other Scrum Masters within the organization.

·        Stakeholder Interaction: Serve as the primary point of contact for product owners and other stakeholders regarding project progress and outcomes. Ensure clear communication between technical teams and non-technical stakeholders.

·        Process Improvement: Continuously evaluate and improve Agile practices and processes within teams. Facilitate the adoption of new tools and technologies that enhance team performance and project outcomes.

·        Strategic Planning: Participate in strategic planning sessions to improve project management practices and outcomes. Collaborate with senior management to align Agile practices with broader business objectives.

·        Decision-Making: Empowered to make decisions on day-to-day operations related to Scrum processes and team management. Guide teams in prioritizing backlog items and resolving impediments.

·        Risk Management: Proactively identify risks and dependencies across projects, leading the development and implementation of mitigation strategies to ensure project stability and success.

·        Strong working knowledge of Microsoft Office.

REPORTING RELATIONSHIPS: 

·        Reports to the Senior Manager, PMO

QUALIFICATIONS:

• Bachelor’s degree in computer science, Information Technology, or related field.
• 5 years of experience in technical systems analysis, project management, or related roles.
• Strong understanding of infrastructure, security principles, and software development lifecycle (SDLC).
• Experience with agile methodologies (Scrum, Kanban) and ability to act as a scrum master.
• Proficiency in project management tools (e.g., Jira, Microsoft Project) and version control systems.
• Excellent analytical and problem-solving skills with attention to detail.
• Strong communication and interpersonal skills, with the ability to collaborate effectively across teams.
• Ability to manage multiple priorities and work independently within established guidelines.
• Relevant certifications (e.g., PMP, Certified Scrum Master) are a plus.

CRITICAL COMPETENCIES FOR SUCCESS:

• Ability to take initiative and be self-motivated.
• Adaptable and flexible attitude, allowing them to approach and solve problems from different angles.
• Strong interpersonal skills for effective collaboration and communication within teams
• Excellent written and verbal communication skills to convey technical concepts clearly to stakeholders.
• Attention to detail in analyzing data, workflows, and system processes.
• Developed skills in examination and analysis to identify system vulnerabilities and areas for improvement.

WORK CONDITIONS:

• Flexible work environment with a combination of remote and on-site work.
• Regular interaction with team members via virtual communication tools.