57 Job openings found

Job Description Position  As the platform owner, you will be responsible for the strategic direction, management, and optimisation of our Genesys Cloud Contact Center as a Service (CCaaS) platform. You will oversee a team of engineers & analysts, serve as the primary liaison with the broader business and the vendor, and ...

BASIC PURPOSE: The Team leader will be Managing the People, Process and Stakeholder for a given process.  Manage day-to-day planning, thus ensuring that the teams consistently deliver on speed and accuracy within the agreed SLA frameworks  (Productivity/TAT/accuracy) ESSENTIAL FUNCTIONS:     Ability to lead team size of 15 to 20 associates. Ability to listen and communicate ...

BASIC PURPOSE: Training Manager plays a pivotal role in an organization, responsible for designing, implementing, and overseeing training programs that enhance the skills and knowledge of employees while ensuring alignment with the company's goals and processes. Overall, the role of a Process & Corporate Training Manager requires a blend of ...

BASIC PURPOSE: The primary responsibility of the Internal Auditor/IT is to perform the Information Systems (IT) audit testing related to the Sarbanes-Oxley Section 404 (SOX) audit plan. Additionally, to conduct information system audits of CCH IT processes, environments, systems, and projects.  The Internal Auditor will assist in evaluating the risk levels, ...

BASIC PURPOSE: We are seeking a dedicated and detail-oriented process associate to join our healthcare operations team. In this role, you will be responsible for handling various administrative and operational tasks to ensure the smooth functioning of our healthcare processes. This position requires Spanish speaking candidate who adheres to the ...

Job Description   Job Title: Accounts Executive Department: Finance Reports To: Head of Finance Location: Pune Job Summary: The Accounts Executive will be responsible for managing day-to-day financial transactions, maintaining accurate financial records, and supporting the overall financial operations of the school. The ideal candidate will have a strong background in accounting, excellent attention to detail, and the ...

Job Description Position As the platform engineer, you will play a critical role in supporting and optimising our Genesys CCaaS platform under the guidance of the Platform Owner. You will be responsible for managing global administration of the platform, conducting testing and rollout of new features in sandbox environments, and leveraging ...

Job Title: Lead Recruiter - Business Process Services (BPS) - Volume Hiring Job Overview: We are seeking an experienced and dynamic Lead Recruiter to join our team in the Business Process Services (BPS) division, with a specialized focus on volume hiring. The ideal candidate will be responsible for managing high-volume recruitment processes, ...

Job Description for Executive role: Attend Out Bound calls for verification process. Implement all feedback given by Supervisors. Provide correct and quality information to customers on every call, promote good listening and English grammar skills. Should be ready to work for voice process. Candidates should have experience in customer service – Voice process. Skills and Qualifications:  Any ...

Job Description for Sr. Executive role: Attend Out Bound calls for verification process. Implement all feedback given by Supervisors. Provide correct and quality information to customers on every call, promote good listening and English grammar skills. Should be ready to work for voice process. Candidates should have experience in customer service – Voice process. Skills and ...