30 Job openings found

BASIC PURPOSE: The Team leader will be Managing the People, Process and Stakeholder for a given process.  Manage day-to-day planning, thus ensuring that the teams consistently deliver on speed and accuracy within the agreed SLA frameworks  (Productivity/TAT/accuracy) ESSENTIAL FUNCTIONS:     Ability to lead team size of 15 to 20 associates. Ability to listen and communicate ...

Job Title: Soft Skills Trainer - Call Center/Back Office Operations Job Overview: We are seeking a dynamic and experienced Soft Skills Trainer to join our team and play a key role in enhancing the communication and interpersonal skills of our customer support representatives and back-office personnel. The ideal candidate will have a ...

Job Title: Mortgage Executive Location: Remote About Us:We are a leading mortgage lending company committed to providing exceptional financial services to our clients. We are seeking an experienced and results-driven Mortgage Executive to join our team. The ideal candidate will have a deep understanding of the mortgage industry, excellent leadership skills, and a ...

The role As Lead Security Operations Engineer, you will provide technical leadership for a growing team of Security Engineers in the management of vulnerabilities from identification through to resolution. You will work closely with IT Operations, Cyber Security and the wider IT teams including line of business teams to ensure vulnerabilities ...

The role As Security Operations Engineer, you will work as part of a growing team of Security Engineers in the management of vulnerabilities from identification through to resolution. You will work closely with IT Operations, Cyber Security and the wider IT teams including line of business teams to ensure vulnerabilities are ...

BASIC PURPOSE: The Assistant Manager, Training for BPS will oversee Process Trainers and VNA Leads, ensuring the delivery of training programs focused on process training, communication and soft skills development, and SOP compliance. This role drives process governance, operational efficiency, and continuous improvement, aligning training with business objectives. The Assistant Manager will ...

Experience: 2-3yrs Shift: US Timings (Day and Night) Job Type: Permanent Job location: Pune (Magarpatta City) Notice Period: Immediate to 30 days Work from office mandatory Job Title: Associate / Sr. Associate Spanish   Job Description: We are seeking Associate / Sr. Associate Spanish to support our operations through call monitoring and voice process management. The ideal candidate should ...

Job Overview: Our client is a dynamic and innovative provider in regulated markets committed to delivering exceptional customer experiences. We leverage cutting-edge technology solutions to drive customer satisfaction and business growth. As part of our commitment to excellence, we seek a talented individual to join our Dynamics 365 Platform as an ...

Job Description Position As a Technical Business Analyst for the Genesys CCaaS Platform team, you will be responsible for understanding business requirements, translating them into technical specifications, and collaborating with cross-functional teams to ensure the successful implementation and optimization of our CCaaS platform. You will act as a liaison between business stakeholders ...

Data Management Analyst We are a leading online retailer that offers a wide range of products and services to our customers. We are looking for a data management analyst to join our team and help us organize and optimize our data assets. You will be responsible for managing the flow of ...