26 Job openings found

BASIC PURPOSE: The Team leader will be Managing the People, Process and Stakeholder for a given process.  Manage day-to-day planning, thus ensuring that the teams consistently deliver on speed and accuracy within the agreed SLA frameworks  (Productivity/TAT/accuracy) ESSENTIAL FUNCTIONS:     Ability to lead team size of 15 to 20 associates. Ability to listen and communicate ...

Job Title: Soft Skills Trainer - Call Center/Back Office Operations Job Overview: We are seeking a dynamic and experienced Soft Skills Trainer to join our team and play a key role in enhancing the communication and interpersonal skills of our customer support representatives and back-office personnel. The ideal candidate will have a ...

Job Title: Mortgage Executive Location: Remote About Us:We are a leading mortgage lending company committed to providing exceptional financial services to our clients. We are seeking an experienced and results-driven Mortgage Executive to join our team. The ideal candidate will have a deep understanding of the mortgage industry, excellent leadership skills, and a ...

BASIC PURPOSE: The Assistant Manager, Training for BPS will oversee Process Trainers and VNA Leads, ensuring the delivery of training programs focused on process training, communication and soft skills development, and SOP compliance. This role drives process governance, operational efficiency, and continuous improvement, aligning training with business objectives. The Assistant Manager will ...

Experience: 2-3yrs Shift: US Timings (Day and Night) Job Type: Permanent Job location: Pune (Magarpatta City) Notice Period: Immediate to 30 days Work from office mandatory Job Title: Associate / Sr. Associate Spanish   Job Description: We are seeking Associate / Sr. Associate Spanish to support our operations through call monitoring and voice process management. The ideal candidate should ...

Summary: This position liaises between business and technical groups and is responsible for creating documentation to ensure ongoing communication and development is clear.  The Senior Analyst helps ensure technical work is properly prioritized according to the priorities set by leadership and the project manager.  This role serves as the primary contact ...

BASIC PURPOSE: We are seeking a dedicated and detail-oriented process associate to join our healthcare operations team. In this role, you will be responsible for handling various administrative and operational tasks to ensure the smooth functioning of our healthcare processes. This position requires Spanish speaking candidate who adheres to the ...

The role As an Application Packaging Analyst, this role requires the individual to serve as a Subject Matter Expert for the packaging, testing, and deployment of software applications using a suite of tools to manage the process.   You will adopt an automation-first, problem management-focused mindset for application packaging across the hardware ...

Director – Operations Job Summary: The Director of Operations plays a crucial role in overseeing and managing the operational activities within the BPO (Business Process Outsourcing) industry. This position requires a dynamic individual with extensive experience in operational management, team leadership, client relationship management, and strategic planning. The Director of Operations ...

Job Overview: Our client is a dynamic and innovative provider in regulated markets committed to delivering exceptional customer experiences. We leverage cutting-edge technology solutions to drive customer satisfaction and business growth. As part of our commitment to excellence, we seek a talented individual to join our Dynamics 365 Platform as an ...