Dynamics 365 Platform Owner
Job Description:
Job Overview
Our Client is a dynamic and innovative provider in regulated markets committed to delivering exceptional customer experiences. We leverage cutting-edge technology solutions to drive customer satisfaction and business growth. As part of our commitment to excellence, we seek a talented individual to join our Dynamics 365 Platform as a Platform Owner.
Responsibilities & Duties
Key Responsibilities
- Platform Strategy and Roadmap:
- Develop and own the strategic vision and roadmap for the Dynamics 365 platform, aligning with business objectives and priorities.
- Define and prioritise initiatives, enhancements, and investments to continuously improve the platform's capabilities and performance.
- Execute and deliver on the roadmap, ensuring timely implementation of planned initiatives and alignment with business needs.
- Team Leadership and Management:
- Lead and manage multiple teams consisting of functional consultants, developers, architects, and other stakeholders.
- Provide guidance, mentorship, and support to team members, fostering a collaborative, high-performance culture.
- Working with people leads, implement strategies for talent retention and career development to ensure a motivated and engaged workforce.
- Lead recruitment efforts to attract top talent, conduct interviews, and make hiring decisions to build and strengthen the platform team.
- Stakeholder Engagement and Relationship Management:
- Engage with key stakeholders across Marketing, Sales, Finance, and other departments to understand business requirements, gather feedback, and communicate platform updates.
- Build strong relationships with executive sponsors, business leaders, and end-users to ensure alignment and buy-in for platform initiatives
- Vendor Management and Budget Oversight:
- Manage relationships with third-party vendors, consultants, and service providers involved in implementing, customising, and supporting Dynamics 365 applications.
- Monitor and control the budget and costs associated with the Dynamics 365 platform, ensuring efficient utilisation of resources and adherence to financial constraints.
- Governance and Compliance:
- Establish and enforce governance frameworks, policies, and procedures to ensure compliance with regulatory requirements, security standards, and best practices.
- Implement mechanisms for monitoring and managing platform performance, scalability, and availability, proactively addressing any issues or risks.
- Represent the platform team in group-wide governance processes and strategic planning/budgeting efforts.
- Continuous Improvement and Innovation:
- Champion a culture of continuous improvement and innovation within the Dynamics 365 platform team, encouraging experimentation and exploration of new technologies and methodologies.
- Identify opportunities to leverage emerging trends, such as AI, machine learning, and predictive analytics, to enhance business processes and outcomes
Experience & Education*
- Bachelor's degree in Business Administration, Computer Science, or a related field. Advanced degree or relevant certifications preferred.
Knowledge, Skill, ability
- Proven experience (5+ years) in a senior leadership role overseeing Dynamics 365 or similar business applications.
- Strong understanding of Dynamics 365 modules and functionalities across Marketing, Sales, and Finance domains.
- Excellent leadership, communication, and stakeholder management skills, with the ability to influence and drive consensus across diverse teams and stakeholders.
- Experience in managing third-party vendors, negotiating contracts, and optimising vendor relationships to achieve business objectives.
- Proficiency in financial management, budgeting, and cost control, with a track record of delivering projects within budget constraints.
- Strategic thinking, analytical mindset, and the ability to translate business requirements into actionable plans and initiatives.
- Certification in Dynamics 365 is preferred.
Essential requirement (non[1]negotiable) *
- Proven experience (5+ years) in a senior leadership role overseeing Dynamics 365 or similar business applications
Certification if any.
- Certification in Dynamics 365 is preferred.
Key Skills :
Company Profile
Our Client is a UK-based provider of professional services and technology solutions. our client offers a range of services, including insurance solutions, claims management, and business process outsourcing. They have offices in various cities in ---, including Mumbai and Noida. our client as a whole is known for its expertise in insurance, claims, and risk
Apply Now
- Interested candidates are requested to apply for this job.
- Recruiters will evaluate your candidature and will get in touch with you.