Airline Ticketing Expert

Airline Ticketing Expert

15 Nos.
70271
Full Time
3.0 Year(s) To 5.0 Year(s)
Not Disclosed by Recruiter
ITES / BPO / KPO / Customer Service / Operations
ITES/BPO/KPO
Job Description:

Job Title: Airline Ticketing Expert

Job Description: We are looking for a dedicated and experienced Airline Ticketing Expert to join our team. If you have 3-5 years of experience in the travel industry, possess in-depth knowledge of Global Distribution System (GDS) tools, with a primary focus on Sabre Red, and are ready to work in a 24*7 or night shift setting, we invite you to apply for this role.

Key Responsibilities:

  1. Handling Ticketing Queues: You will be responsible for efficiently managing ticketing queues, ensuring timely issuance, modifications, and cancellations of airline tickets.

  2. Working on GDS Sabre: Proficiency in utilizing Sabre Red for making reservations, retrieving travel information, and processing tickets is essential.

  3. Proper Email Etiquette: Communicate with clients and colleagues professionally and courteously through email, adhering to established etiquette standards.

  4. Ticketing, Exchange, and Refund Knowledge: Expertise in ticketing processes, ticket exchanges, and refunds, while strictly adhering to company policies and industry guidelines.

  5. Understanding EMD & MCO: A solid understanding of Electronic Miscellaneous Documents (EMD) and Miscellaneous Charges Orders (MCO) is required for this role.

Requirements:

  • Experience: You should have a proven track record of 3-5 years in the travel industry, specifically within ticketing processes.
  • GDS Proficiency: A strong command of GDS tools, with a particular emphasis on Sabre Red.
  • Communication Skills: Exceptional communication skills, both written and verbal, are mandatory for effective interaction with clients and colleagues.
  • Shift Flexibility: Willingness to work in a 24*7 shift or night shift environment (5 days working & 2 days off).
  • Ticketing Expertise: Knowledge of ticketing, exchange, and refund procedures.
  • EMD & MCO: Familiarity with Electronic Miscellaneous Documents (EMD) and Miscellaneous Charges Orders (MCO).

Note: This position offers a competitive salary, which will be determined based on your previous compensation. If you meet the specified requirements and are committed to working in a demanding yet rewarding 24*7 shift pattern, we encourage you to apply.

We invite candidates with the requisite experience and skills to submit their applications. If you are a proficient GDS user, particularly in Sabre, and are ready to excel in the world of airline ticketing, apply now and become part of our dedicated team.

Company Profile

Where we come from:

We are a group of travel specialists, helping our fellow industry experts in enhancing their customer’s needs

How do we steer:

Our team leads the way by providing End to End service 24/7

Who do we deliver value to:

We deliver value to aspiring businesses looking for growth in the travel sector

What gives us power:

Our confidence to empower our clients with our aviation and hotel expertise to meet their business goals

Where are we going:

We are on a mission to be your one stop shop for travel needs

Apply Now

  • Interested candidates are requested to apply for this job.
  • Recruiters will evaluate your candidature and will get in touch with you.