5 Opening(s)
2.0 Year(s) To 4.0 Year(s)
Not Disclosed by Recruiter
Salesforce Support Specialist L1
Position Overview
The primary responsibility of the Tier 1 support specialist is to provide first-level support by addressing the most basic customer issues ( i.e. general inquiries, non-technical questions, website navigation assistance, basic procedural “how-to” questions). This role requires the candidate to be well-versed in documenting customers’ issues, ...