8 Opening(s)
5.0 Year(s) To 7.0 Year(s)
Not Disclosed by Recruiter
Title: Customer Service Representative - Insurance Call Center
Job Summary:
We are looking for a skilled and customer-focused individual to join our call center team as a Customer Service Representative. In this role, you will be responsible for providing excellent customer service to our policyholders by answering their inquiries, resolving their complaints, ...
1 Opening(s)
7.0 Year(s) To 10.0 Year(s)
Not Disclosed by Recruiter
Job Description
Detailed duties and responsibilities:
Responsible for managing team of associates.
Independently handle, assist the customer to determine problems and provide resolutions on any customer care issues & service problems, coordinate escalations, assess customer’s needs.
Motivating associates through effective management, career development & implementation of reporting mechanisms.
Liaison with other areas of the company ...